Company · Contact
Questions about Kinse? Write us here.
We usually reply by email within a few business days.
Write to us about the product, your account, or a care organization, and we will reply by email. For step-by-step help, the Help Center is usually faster.
If this is urgent, call 911 or your local emergency number.
How to contact Kinse for families and care organizations
Send product questions, account help, or a care-organization note. We reply by email.
Before you write
How to reach us
How do I contact Kinse?
Use the form on this page. Tell us your name, email, what you need, and a short message. We reply by email. For how-to steps, use the Help Center. For a scheduled walkthrough, use the Demo page.
Is this an emergency line?
No. This form is not 911, and Kinse is not an emergency response service. Kinse does not send help to the house. If someone may be in immediate danger, call 911 or your local emergency number. Use this form for product questions, account help, or a question from a care organization.
Can a care organization write here?
Yes. Pick A care organization on the form and say what you need. We will sort a household plan from a larger program and reply by email. For a 20-minute walkthrough, use the Demo page instead of waiting on a long message.
Do I need this form to hear a sample call?
There is no free trial of live phone check-ins or medication reminder calls. Hear a sample call on the Demo page, with no signup. You can also make a free account and talk with Cora yourself for 3 minutes on your own device. No credit card needed. Kinse starts calling, and billing, only when you choose a plan. Use this form when you have a question the sample does not answer.