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Check-in calls for your clients between visits

Kinse calls each client for check-in conversations and medication reminders. Clients answer any phone, even a landline. Staff read one short summary per person.

Kinse for care organizations calls clients for check-in conversations and medication reminders between scheduled visits. Clients need no app. Staff see summaries, medication answers, and alerts for the caseload. Roles control who can change a schedule. Kinse is not 911.

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Ruth, a client in her eighties, answering a check-in call on her corded landline in her armchair at home

Good morning, Ruth.

This is Cora. How did you sleep?

At a glance

The client's phone

Works with any phone, even a landline.

One summary per person

Last contact, medication answers, and open alerts.

Staff decide the next step

Alerts go to the staff on the case, and they choose what happens next.

Choose your setting

The calls are the same in each setting.

Home health agencies

Aides read the latest summary before the next visit.

Care facilities

See who was reached today, and who still needs a call.

Nursing homes

Check-in calls for residents who can answer a phone.

What staff open

  1. The client

    Check-in conversations and medication reminders go out at the client's local time. A check-in is up to 10 minutes, one question at a time.

  2. The overview

    Each client has last contact, how it went, medication answers, and alerts. Staff see the clients assigned to them.

  3. The alert

    If nobody picks up, or a medicine is missed or refused, the staff on that client's case get an alert.

Organization plans start at 6 people, at $44 a person a month. The price steps down as you add people, to $35 for each person from the 25th. You pay for the people Kinse calls, not for the staff who read. Talk to us

For your staff

One short summary for every client.

Clients who need follow-up sit at the top: no answer this morning, or a missed medicine. For everyone else, staff see the last check-in and how each medicine was answered, and they choose what happens next.

Staff caseload for today: two clients need follow-up, one with no answer at 9:00 AM and one with a missed 8:00 AM medication, above four clients with nothing to follow up: two check-ins done, one medication taken, and one call later today

Limits

  • Kinse is not a visit, a medical alert, or a clinical record.
  • Kinse does not prescribe or change doses.
  • Kinse does not record calls or keep a full transcript.
  • Kinse is not 911.

Common questions

What is Kinse for care organizations?
Scheduled phone check-ins and medication reminders between visits. Clients answer on any phone, even a landline. Staff see short summaries, medication answers, and alerts. The client does not install an app.
Is this a different product from the family summaries?
No. It is the same call and the same short summary, read by staff on a caseload instead of by a family. Clients still answer any phone, even a landline.
How does billing work?
Organization plans start at 6 people, at $44 a person a month. The price steps down as you add people, to $35 for each person from the 25th. You pay for the people Kinse calls, not for the staff who read the summaries.
Can family see the summary?
Not yet. On an organization plan, summaries and alerts go to your staff. Tell us if family access matters for your program.
Do clients need a smartphone?
No. Kinse works with any phone, even a landline. The client answers like any other phone call. There is no app to install on their side.
Does Kinse replace a visit or 911?
No. If Cora cannot reach a client, or a medicine is missed or refused, staff get an alert and decide the next step. Kinse does not replace a visit or 911.

Tell us about your caseload

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