Legal documents
These are the Kinse legal notices. The short summaries below help you find the right one. The full document is what applies.
Kinse calls the person you set up, on any phone, even a landline. The family reads a summary in the Kinse app. These notices cover how Kinse handles account data, membership, and health-related information. They are not medical advice. Kinse is not an emergency service. If someone is in danger, call 911.
The Privacy Policy explains what Kinse keeps from each call: a short written summary, the medication answers, and basic details such as the time and length of the call. The Terms of service explain what a membership includes, how billing works, and how to cancel.
For help with your account, use the Help Center or email support.
Privacy Policy
What information Kinse collects, how cookies and analytics are used, and how to reach support about personal data.
Terms of service
Membership, acceptable use, and the rules for Kinse calls and the Kinse app.
Health Information & HIPAA
How Kinse protects health-related information. Kinse is not a HIPAA covered entity and does not sign business associate agreements today, so care organizations covered by HIPAA should talk to us first.
Consumer Health Data Privacy Policy
For Washington and Nevada residents: the consumer health data Kinse collects, who receives it, and how to access, delete, or appeal.
Want to hear a call first?
Kinse does not store call recordings. The sample needs no signup.